LockedGap
AI Native Automation in the Design/Research Function
Reengineering ideation, prototyping and research into one AI-native workflow built for faster, evidence-based decisions
My Portfolio
This portfolio represents the work of empowered, cross-functional teams I've had the privilege to lead. These case studies reflect not just my approach to user-centered design, but also a leadership philosophy rooted in humility, trust, and shared ownership.
From customer-facing experiences to internal tools and partner platforms, each project demonstrates a commitment to quality, excellence, and meaningful impact.
These case studies are just a glimpse into my work—there's a lot more where that came from. If you're curious to see other projects or dive deeper into any of these, I'd love to connect.
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LockedWalmart
AI Based Weekly Shopping
Creating an AI-assisted shopping experience that turned ten years of customer behavior into a faster weekly shop
LockedWalmart
AI Native Workflow for Shortening Product Development (Trend to Product)
Using AI and human-centered design to transform how Walmart fashion moves from cultural signal to the store floor
Guide Heart Path
Reimagining Digital Support for Patients & Families
A self-directed exploration of AI-assisted “vibe coding”: reimagining what a pharma patient-support experience could feel like — warm, guided, and human — prototyped solo from concept to a live, interactive app.
Cisco Cohesion
From Hot Mess to High Standards: How a Design System Transformed Engineering Culture
Transformed a chaotic, unusable product into a cohesive, user-centered experience—while igniting a lasting culture shift toward design excellence
Quix Design System
The System That Standardized Design & Saved the Company $1.5M in 6 Months
While working at Equinix—the world's largest data center company—I championed and led the creation of the Quix Design System. What started as a vision quickly became a powerful catalyst for unifying siloed teams, establishing shared design values, and building a collaborative, empowered design culture across global product teams.
Equinix
Transforming Design Culture: From Production to Data-Driven Excellence
At Equinix, the world's largest datacenter company, I sparked a cultural transformation—shifting Design from a fragmented, production-based function into a strategic, research-driven powerhouse. This case study reveals how we united global teams under a shared system, introduced design thinking, and turned chaos into cohesion.
Cisco DNA Center
From Tactical to Transformational: Elevating Design in Cisco's Networking Powerhouse
When I took on the most senior design leadership role in Cisco's Enterprise Networking group, I stepped into a culture where design had little influence and decisions were fueled by assumptions, not insight. This case study reveals how we transformed that mindset—embedding design thinking, co-creation, and problem framing into the DNA of how products were built.
Cloud Physics On Display
How Strategic Booth Design Boosted Market Visibility
When CloudPhysics needed to make a bold first impression at their debut tradeshow, I turned a blank booth into a magnetic brand experience. With strategic design, interactive demos, and a sleek presence, we didn't just show up—we made waves and proved they were a force in cloud analytics.
MyVMware.com
Leading Through High-Risk Transition
When I joined VMware, I took on a dual Product and Design Leadership role to rescue a $50M portal critical to enterprise revenue—launched with serious structural flaws that jeopardized customer trust. Under intense executive scrutiny, I led the transformation of MyVMware.com into a high-performing, user-centered platform by tackling licensing chaos, overhauling broken core experiences, and restoring confidence through strategic design and product leadership.
LockedGap
Business Case for Capitalization of the Design Function
Reframing how Design was funded to unlock capacity, improve delivery, and create $3M in immediate savings